How we deliver
Three steps from order to doorstep
Every job follows the same route, whether it's ten replacement plates or fifty thousand serialised asset labels. You always know what's happening and when.
- 01
Order confirmation
As soon as your order or quote is accepted we confirm quantities, material spec and finished size in writing. Anything unclear gets picked up here rather than after printing.
- 02
Artwork approval
Our studio prepares a digital proof showing exact layout, colours and any variable data ranges. Nothing goes to press until you approve it in writing — and amendments at this stage are free.
- 03
Production & delivery
Once approved, your job is scheduled, printed, finished and quality-checked in Dudley, then despatched on a tracked service with an email confirmation.
Lead times
Typical production times once artwork is approved.
- Stock asset labels and safety labels
- 1–2 working days
- Custom printed labels
- 3–5 working days from artwork approval
- Serialised / variable data runs
- 4–6 working days from artwork approval
- Metal nameplates and engraved plates
- 5–8 working days from artwork approval
Delivery options
Chosen at checkout. Prices exclude VAT.
Standard UK delivery
Tracked, 2–3 working days from despatch
Express UK delivery
Next working day when despatched before 1pm
Pallet & bulk shipments
Arranged with you for large contract runs
UK-wide coverage
We ship to mainland UK as standard, with Highlands, Islands, Northern Ireland and export shipments quoted on request.
Packaging
Labels arrive on rolls or sheets, interleaved and boxed flat. Metal plates are corner-protected and packed to prevent surface marking in transit.
Returns
Stock items can be returned unused within 30 days. Bespoke printed items are made to your approved artwork so can't be returned — but if anything is faulty or doesn't match the proof, we remake it free of charge.
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